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Well Done Team!

We just calculated our Customer Satisfaction!

Extremely proud of my Team. We just calculated our Net Promoter Score and it's 60!
 
This means 60% of our Customers gave us a 9 or 10 when asked the question "How likely are you to refer us to a friend or colleague?". No client gave us a score lower than 8.
 
To give you perspective, based on the global NPS standards, any score above 0 would be considered “good” (50 and above being excellent while 70 and above is considered “world class”).

Roughriders introduce Sir Braveheart as temporary mascot

[anvplayer video="WRIC:1267139"] RICHMOND, Va. (WRIC) -- What's a football team without a mascot? Wednesday at Oak Grove Elementary School the Richmond RoughRiders introduced Sir Roland Braveheart as the temporary mascot for the team's inaugural season. Sir Braveheart is the official mascot of Mascots for a Cure. The organization is traveling to 36 cities in 48

Source: wric.com

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